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Top 5 questions:

How can I recover the original password for my file?
How long should I wait for my order to be processed?
Is it safe to upload files?
Does Decryptum affect file's formatting or data?
Why can't I still modify my file after decryption?

If you have a different question, please visit our FAQ page or just contact us. In order to fulfill your request in the most efficient manner, we ask you to complete the following form:

(Note: At the moment Decryptum Support is available in English language only.)

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If the problem involves an error message please include the complete text of the error message.
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Finally, please re-check the information you have entered and click the Submit request button. Thank you.

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